A former Uber driver in San Diego sued the ride-hailing company on Monday for racial discrimination in how it uses passengers’ reviews to evaluate drivers.
The company relies on a star rating system, which the lawsuit says disproportionately leads to the firing of people who are not white or who speak with accents.
“Uber has long known that relying on a system that depends on passenger evaluation of drivers is discriminatory,” wrote the driver’s attorney, Shannon Liss-Riordan, in the federal lawsuit, which was filed in San Francisco and is seeking class-action status. The suit claims Uber fires drivers if their average ratings drop too low.
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